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Montréal raises the bar on hospitality

Pierre Bellerose, vice president, public relations, hospitality, research and product development Hospitality has always been a priority for Tourisme Montréal and Montrealers are famous for their warm welcome. Surveys show that traveller satisfaction actually exceeds 95%. But how can we do even better? How can we rethink traveller hospitality in 2017 and, in particular, the…

2. EEAA Young Stars celebrate 5 years
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EEAA Young Stars Programme celebrates five years of developing the business event industry’s future leaders

The Exhibition and Event Association of Australasia’s (EEAA) Young Stars Program celebrated five years of mentoring success with the leaders of the global exhibition and event industry at Luna Park tonight. Back where it all began in 2012, Luna Park hosted a special Young Stars and Leaders Table with guest leaders from The Global Association…

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Blazing a new AIPC trail

Aloysius Arlando, SingEx’s CEO and new president of international venue association AIPC, speaks about his ideas for the industry and, in particular, his members’ development What are the biggest issues facing convention centres? How to trend-set and trailblaze in today’s digital economy. It’s not about embracing digitalisation for digitalisation’s sake, but about what digitalisation means…

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What does the future of the meetings sector look like?

The Education Foundation of the Professional Convention Management Association (PCMA) is to fund the second phase of the ‘Future Meeting Space’ research project. The project is a co-operation effort between three parties: the German Convention Bureau (GCB), the European Association of Event Centres (EVVC) and the Institute for Industrial Engineering of the Fraunhofer Association (IAO)…

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Mallorca’s MICE awakening

The English tabloid press have a reputation for sabotaging everything from their national soccer team’s morale and the careers of reality TV stars to burgeoning Spanish holiday destinations. Magaluf – unaffectionately nicknamed ‘Shagaluf’ in the UK-English vernacular – was one such media victim, infamous for its revelry, alcohol-related fatalities and public indecency arrests. The island…

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TCEB fam visitors get a taste of Thailand 4.0

Speaking at the recent TCEB International Media Familiarisation Trip conference, economist Dr Cholachit Vorawangso Virakul said that the $45bn Eastern Economic Corridor project will be the flagship project of the Government’s Thailand 4.0 project, an investment-led transformation tool for the evolution of Thailand’s economy. “The EEC is a pivotal initiative for Thailand as we progress…

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Hong Kong Book Fair in pictures

The 28th Hong Kong Book Fair took place in July at the Hong Kong Convention and Exhibition Centre (HKCEC). Organised by the Hong Kong Trade Development Council (HKTDC), this year’s fair welcomed a record number of about 670 exhibitors from 37 countries and regions, showcasing a diverse selection of reading materials featured in 14 thematic…

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In the Red City

I had a fam in Africa, at the foot of the Atlas Mountains, to rework Karen Blixen’s famous opening to her autobiographical classic, Out of Africa – the familiarisation trip to Marrakech being hosted by Mövenpick Hotel Mansour Eddahbi and the destination management company (DMC), Exclusively Morocco. Literary references aside, the imperial walled city of…

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Going for Gold

The 21st Commonwealth Games is heading to Australia’s Gold Coast in 2018 and, as you would expect, a herculean level of investment has been made to cater for the Games. The organisers will deliver 11 days of world class sporting competition, 4-15 April; the fifth time Australia has staged the event and the first time…

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