Email:
UK – trade@fly.virgin.com
US vs flying hub support – ustrade@fly.virgin.com
South Africa – salessupport.za@fly.virgin.com
UAE – dxb.sales@fly.virgin.com
China – sales.sha@fly.virgin.com
Hong Kong – hkg.salessupport@fly.virgin.com
Nigeria – salesupport.los@fly.virgin.com
India – salessupportindia@fly.virgin.com
Caribbean – caribtrade@fly.virgin.com
Contact numbers:
Head Office
- Virgin Atlantic UK Head Office: +44 (0) 344 811 0000
- Virgin Atlantic UK Contact Centre: +44 (0) 344 874 774
Sales
- Sales Support: +44 (0) 344 209 7705
- UK Group Sales: +44 (0) 344 209 7703
- US agency support – us.salessupport@fly.virgin.com
General Enquiries
- Reservations & Information: +44 (0) 344 874 7747
- Upper Class Reservations: +44 (0) 344 579 1111
- Flight Information: +44 (0) 344 209 7770
- Pre order Tax Free Shopping: +44 (0) 344 579 0055
- Advanced Passenger Information: +44 (0) 344 209 8703
- Flying Club: +44 (0) 344 412 2414
- Flying Co: 0344 412 2415 (UK)
- Special Assistance: +44 (0) 344 412 4455
- Special assistance (minicom): +44 (0) 1293 74 76 91
Customer Relations
- Post flight feedback and complaints: +44 (0) 344 873 7747
- Refunds department: (9-12noon Mon-Thurs) + 44 (0) 1293 747473
- Baggage (Delayed, lost and damaged bags): +44 (0) 344 209 7304
Cargo
- Virgin Cargo: +44 (0) 8700 60 16 70