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Supplement: Bright lights, big cities
PENNSYLVANIA CONVENTION CENTER BOARD INVESTIGATES EXTERNAL CENTRE MANAGEMENT posted on: 22/8/2012 08:39:49
AMERICAS - The Pennsylvania Convention Center Authority Board of Directors has voted to investigate privatising certain functions of the Pennsylvania Convention Center.
Since the centre was opened 20 years ago its management have been accused of excessive spending and wasted costs due to problems with labour unions.
The 15-member board took the decision to authorise Chairmain Gregory J Fox to draft a ‘request for qualifications’ from international convention centre management companies. Fox will send a letter of request on 29 August to seek qualified companies.
The draft letter states: "The Pennsylvania Convention Center Authority is issuing this request for qualifications to seek details concerning a full range of possible operations, maintenance and support services. . . . The authority invites submittals from qualified firms that have proven experience in major-market convention and/or exhibition facilities' management."
The taxpayer-funded convention centre completed a US$786m expansion in March 2011.
AMERICAS - US contracting giant Freeman has been recognised for contact centre operation customer service excellence for the fifth consecutive year, under the J.D Power Certified Contact Center ProgramSM.
AUSTRALASIA - Six of global convention bureau alliance BestCities' partners have ranked among the worlds' most innovative cities on Business Insider's 2014 list of the '18 Most Innovative Cities in the World'.
EUROPE - The latest figures from Britain's Office for National Statistics indicate that the first half of 2014 was the strongest ever for inbound British tourism, however business visit figures are yet to hit 2008 levels.