Air Passengers opt for Wi-Fi over comforts of legroom and snacks


WORLD – Air passengers are happy to forgo the comforts of legroom and snacks in return for inflight Wi-Fi, according to a survey of 3,000 travellers in the US, UK and Singapore by technology and Wi-Fi company, Honeywell.

Honeywell as one of several companies that work with airlines to provide inflight Wi-Fi and it has used the survey to announce its new service, which will start in 2015. It says that by 2015 it will be able to offer a satellite-based system, which would allow passenger to access reliable live-streaming services on flights over land and water.

Currently, most flights, which provide Wi-Fi, make the service only available over land unless they are equipped with satellite-based systems.

Fifty-five per cent of the US passengers said they mostly use in-flight connectivity for personal reasons with 22 per cent using it mainly for professional reasons. On the reverse, both the UK and Singaporean passengers claimed more professional and less personal use.

Other key results include:

  • 86 per cent of US passengers say every flight should give them the opportunity to be online
  • 90 per cent of all respondents said they are frustrated with the connectivity when they fly
  • 90 per cent of passengers surveyed said they were willing to give something up on their flight

            o   33 per cent of US passengers saying they would give up the ability to recline their seats

            o   38 per cent responding they would give up their preferred seat

            o   42 per cent of passengers would exchange peanuts for Wi-Fi

            o   25 per cent would pass on the drinks.


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