CMW Guest Author

India’s second chance to impress

International meeting planners, as most of us are aware, can be fastidious, are usually ultra-organised and can border on the obsessive. Much of that goes with the territory of their job, of course. The big association and corporate planners and buyers are relentlessly courted by our top industry trade shows, not to mention the top destinations and major venues, too. What, I wonder, would these su...

How the China Dragon will shape our CSR policies

China has been experiencing sweeping changes in the labour market, which will shape the events industry for years to come. These are changes we all need to be aware of and prepare for. In particular, central government in China has implemented policies in the last year to repatriate migrant workers from coastal industrial areas back to their villages within mainland China promoting economic expans...

Service is a recession – beater

If asked, I’d guess that most meetings professionals would say that the most important element to concentrate on in a recession, is customer service, and if they don’t consider it important, that they need to reassess their priorities!  In a shrunken market, with every business wanting to be a conference venue, and all increasingly vigorously seeking to get hold of our customer, w...

The building site in the desert

On landing at Abu Dhabi International Airport there is no question that the Emirate is working tirelessly to attract the elite to this unique place.  This was my first time in the United Arab Emirates to visit Reed Travel Exhibitions’ GIBTM exhibition, but alongside the busy calendar of business meetings and crowded aisles of the show floor, my trip included a unique look into the real ...

Christmas, Summer and St. Paddy’s Day for London events community

St Patrick’s Day was a busy day and night for London’s event industry with guests, who were invited to several parties on the same day, making a dash for the tube after an hour of cocktails and canapés to get to the other event. One such event was Tourism Ireland’s lunchtime soirée in collaboration with the soon-to-be completed Convention Centre, Dublin. To mark Ire...

Read any good books lately?

I saw a statistic today claiming almost one in 10 people working in the media haven’t read a book for pleasure in the last 12 months. The result was from an online survey of 2,282 adults, carried out from 5 to 8 March this year. Could this be true? It sounds shocking at first but, to be honest, I’m surprised that the number of non-readers isn’t higher. When was the last time you ...

To tweet or not to tweet ?

If I mentioned the word ‘Twitter’ to anyone six months ago, I would have been met with either blank faces or a furiously shaking head saying “Why bother? It won’t affect our business”. Now is a very different environment, with most either having dipped their toes (or fingers more to the point) in the medium of social networking or having read another glowing article o...

Growing through the recession

The Executive Director of the UK-based Hotel Booking Agents Association, Peter Ducker, talks resilliance in tough economic times. Perhaps surprisingly we have grown through the recession. I put this down to two key things: a need to belong to an organisation through which you can monitor industry trends to ensure that your business is tracking the norm for your sector, and an increased need to net...