Behind the scenes in Singapore’s hotel industry

Asia News
Behind the scenes in Singapore’s hotel industry

Singapore’s Open Hotels Weekend programme recently returned for a second run, with 22 hotels offering a behind-the-scenes look at working in the hotel industry.

The programme comes under the country’s Hotel Career Campaign, which was launched in July 2017 by the Singapore Tourism Board. Its purpose is to increase awareness on the diverse range of careers and progression opportunities in the hotel industry.

Tours were held at the hotels from 11-12 August and 18-19 August, with 1,250 registered participants. Attendance was up 50% from last year’s programme.

Ms Ong Huey Hong, director of hotels and sector manpower at STB, said: “The hotel industry is a very dynamic and exciting one and the sense of satisfaction that one gets from working in this industry is like no other.

“By bringing jobseekers and the general public on a hotel tour, we hope to show first-hand the wide and diverse variety of roles in the hotel industry and hopefully generate interest in these roles.”

The tour itineraries varied from hotel to hotel, with some organising cocktail mixing masterclasses and tea appreciation sessions, and others showcasing their housekeeping robots and herb gardens.

Networking sessions and on-the-spot job interviews were also available at most hotels, expediting the hiring process for hotels and jobseekers.

More than 500 job vacancies are available, with over 100 roles ranging from front-of-house positions such as concierge, guest relations executive and restaurant manager, to back-of- house roles such as housekeeping coordinator, sales manager and communications executive.

Stuart Wood is a news reporter across the Mash Media editorial portfolio. He writes for CMW alongside sister publications Conference News, Exhibition News, Access All Areas and Exhibition World.