Email:

UK – trade@fly.virgin.com

US vs flying hub support – ustrade@fly.virgin.com

South Africa – salessupport.za@fly.virgin.com
UAE – dxb.sales@fly.virgin.com 
China – sales.sha@fly.virgin.com

Hong Kong – hkg.salessupport@fly.virgin.com

Nigeria – salesupport.los@fly.virgin.com

India – salessupportindia@fly.virgin.com

Caribbean – caribtrade@fly.virgin.com

 

Contact numbers:

Head Office

  • Virgin Atlantic UK Head Office: +44 (0) 344 811 0000
  • Virgin Atlantic UK Contact Centre: +44 (0) 344 874 774

Sales

General Enquiries

  • Reservations & Information: +44 (0) 344 874 7747
  • Upper Class Reservations: +44 (0) 344 579 1111
  • Flight Information: +44 (0) 344 209 7770
  • Pre order Tax Free Shopping: +44 (0) 344 579 0055
  • Advanced Passenger Information: +44 (0) 344 209 8703
  • Flying Club: +44 (0) 344 412 2414
  • Flying Co: 0344 412 2415 (UK)
  • Special Assistance: +44 (0) 344 412 4455
  • Special assistance (minicom): +44 (0) 1293 74 76 91

Customer Relations

  • Post flight feedback and complaints: +44 (0) 344 873 7747
  • Refunds department:  (9-12noon Mon-Thurs) + 44 (0) 1293 747473
  • Baggage (Delayed, lost and damaged bags): +44 (0) 344 209 7304

Cargo

  • Virgin Cargo: +44 (0) 8700 60 16 70
Virgin Atlantic

Virgin Atlantic Airways Ltd

The VHQ, Fleming Way, Crawley RH10 9DF United Kingdom

sales.support@fly.virgin.com https://www.virginatlantic.com

Virgin Atlantic UK Head Office: +44 (0) 344 811 0000 Virgin Atlantic UK Contact Centre: +44 (0) 344 874 774