inDrive, the world’s second-most downloaded ride-hailing app, has launched services in Riyadh, announced at the Money 20/20 Middle East conference. The app uses a fare negotiation model where riders propose a price and drivers can accept, decline or counter-offer. The company says this creates transparent pricing for both parties. Drivers pay service fees 2-3 times lower than typical industry rates.
“Riyadh is a big milestone for us,” said Arsen Tomsky, founder and chief executive of inDrive. “We’re building a platform that treats people fairly and puts real choice back in their hands. Our negotiation model is simple, transparent, and it works at scale. We will keep growing by staying local, listening to communities, and delivering everyday value.”
The launch continues inDrive’s expansion across the Middle East and North Africa, where it holds top positions in Morocco, Egypt and Algeria. The company has completed more than 6.5bn transactions globally and surpassed 360m app downloads.
inDrive reached EBITDA profitability while delivering double-digit growth in the first half of this year. The company is rolling out a modular super-app strategy, adding grocery delivery and other daily services to create cross-selling opportunities into mobility, courier and fintech services.
The Riyadh service includes driver verification, ride tracking and 24/7 customer support.
