Analysis

Nearly two-thirds of organisations do not measure traveller experience, CTM research reveals
21 September 2026
Most firms aren't tracking this. Yet 70% of business travellers say fast response times are key during disruption.
Analysis
The new competitive advantage
From knowledge economies to knowledge ROI: The next competitive frontier for destinations
Analysis
Developing practical AI fluency
AI
How event teams can do more with less
Analysis
USA and Lisbon top the latest ICCA GlobeWatch rankings
2 September 2026
Lisbon leads the world's meeting cities. The 2025 ICCA rankings reveal where 12,438 global events chose to gather.
Analysis
Industry highlights its sense of place at IMEX Frankfurt
Analysis
Investing in the next generation
Analysis
Lessons on qualifying hosted buyers
Opinion
New navigator attempts to bridge risk management gap between awareness and execution
Analysis
New Australian Business Travel Digest reveals opportunities to cut corporate travel spend
27 August 2026
Businesses are overspending on travel. New data reveals flexible fares cost firms $4.
The moment is now
Opinion
Five things I've learned supporting international events
PCMA Insights to round out sector series with technology, retail and leadership research
Half of Australian travel managers can't prove ROI to their own bosses
Business Travel
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CT reports Business Class bookings up 19% as airlines overhaul premium cabins
Business Travel
New EIC study finds business events contribute US$1.8 trillion to global GDP
Analysis
Australian federal budget delivers tax relief – now businesses must reconcile travel expenses right

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