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Montréal raises the bar on hospitality
Pierre Bellerose, vice president, public relations, hospitality, research and product development Hospitality has always been a priority for Tourisme Montréal and Montrealers are famous for their warm welcome. Surveys show that traveller satisfaction actually exceeds 95%. But how can we do even better? How can we rethink traveller hospitality in 2017 and, in particular, the…
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No place like Norway
Briony Key turns polar pioneer for a trip 70 degrees north of the Arctic Circle Anyone who’s spent more than five minutes in the events industry knows that FAM stands for ‘familiarisation’. But on this trip those attending might say it was an acronym for Fab, Amazing, Magic. We started in Tromsø – gateway to…
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Lebanon: small country, big heart
Stephanie Ackland attends the first ‘Visit Lebanon’ showcase to experience why the country is making its mark as an up-and-coming MICE destination. Lebanon has always been a country that intrigues; rich in culture, beautiful scenery, world-class food and a first-class welcome, and the 2017 Visit Lebanon MICE showcase didn’t disappoint. Hosted by the ministry of…
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Business Travel Journalism Awards 2017: in pictures
Mash Media magazines Conference News and Conference & Meetings Worldeach scooped a win at the Business Travel Journalism Awards on Thursday 5 October at the Natural History Museum, with Exhibition World being singled out for ‘High Commendation’. Journalists from national, consumer, broadcast, and trade media were recognised for their quality coverage on topics relating to…
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Leman cordial
Simon George immerses himself in Lausanne’s old world charm and marvels at the transformational power of modular technology at the STCC. Genteel, graceful and elegant, Lausanne exudes old world charm in a serene setting. Five-star establishments like the Royal Savoy, the Lausanne Palace and the grande dame Hotel du Lac, the belle epoque Beau Rivage,…
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Tech revolution
Finding a digital marketing companion can be the key to upscaling your event, both in terms of prospect and manageability, writes Antony Reeve-Crook NetApp senior manager Kate Lechowicz says only events offering personalised experiences will emerge as clear winners in the years ahead. “We are living in a personalised world, and attendees expect that events…
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Fresh thinking promised at IMEX America
IMEX America returns to Las Vegas, 10-12 October, bringing meeting strategists from across the world to share innovation, business opportunities and knowledge. Smart Monday powered by MPI kicks off the free education programme the day before the show proper brings a new workshop: Event Design Certificate Programme Level 1 of Mastery. It will introduce the…
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IAPCO gets a taste for Kuala Lumpur CC
The Kuala Lumpur Convention Centre recently hosted the International Association of Professional Congress Organisers (IAPCO) Council Meeting. It was the first time the meeting had been held in Malaysia. Council Members experienced the country’s rich culinary and multicultural heritage during their stay. Commenting on the experience at the Centre, IAPCO vice-president, Mathias Posch, said: “The…
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EEAA Young Stars Programme celebrates five years of developing the business event industry’s future leaders
The Exhibition and Event Association of Australasia’s (EEAA) Young Stars Program celebrated five years of mentoring success with the leaders of the global exhibition and event industry at Luna Park tonight. Back where it all began in 2012, Luna Park hosted a special Young Stars and Leaders Table with guest leaders from The Global Association…
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Blazing a new AIPC trail
Aloysius Arlando, SingEx’s CEO and new president of international venue association AIPC, speaks about his ideas for the industry and, in particular, his members’ development What are the biggest issues facing convention centres? How to trend-set and trailblaze in today’s digital economy. It’s not about embracing digitalisation for digitalisation’s sake, but about what digitalisation means…
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What does the future of the meetings sector look like?
The Education Foundation of the Professional Convention Management Association (PCMA) is to fund the second phase of the ‘Future Meeting Space’ research project. The project is a co-operation effort between three parties: the German Convention Bureau (GCB), the European Association of Event Centres (EVVC) and the Institute for Industrial Engineering of the Fraunhofer Association (IAO)…
