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Montréal raises the bar on hospitality

Pierre Bellerose, vice president, public relations, hospitality, research and product development Hospitality has always been a priority for Tourisme Montréal and Montrealers are famous for their warm welcome. Surveys show that traveller satisfaction actually exceeds 95%. But how can we do even better? How can we rethink traveller hospitality in 2017 and, in particular, the…

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AIM Group International and SIAARTI awarded for the highly innovative SIAARTI Academy 2017

AIM Group International and SIAARTI (Italian Society of Anaesthesia, Analgesia, Resuscitation and Intensive Care) have recently received two international awards for the SIAARTI Academy 2017, the BEA World Awards Silver Elephant, in the Educational/Training Event category, and the IAPCO Collaboration Award, one of the four Driving Excellence Awards of IAPCO (International Association of Professional Congress…

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Canada beyond nature

Business Events Canada, a division of national marketing agency Destination Canada, realises that events can create a lasting legacy and can be the catalyst in introducing Canada’s export business interests to key influencers, business stakeholders, entrepreneurs and investors from around the world. Focusing on seven priority sectors where the country holds a competitive advantage: Aerospace,…

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EEAA Conference: in pictures

The Exhibition and Event Association of Australasia (EEAA) has delivered what participants are calling ‘the best conference yet’ in Melbourne last week, kicking off with a Welcome Reception at the new and stylish Metropolis. Held over two days (29-30 November) in Melbourne, the conference covered the trends, challenges and opportunities that are having the greatest…

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Future vision in Denmark

Paul Colston takes in the second edition of copenhagen’s Tomorrow’s Urban Travel Conference The trends, challenges, and opportunities that will define urban travel in the years to come, and how we get ready to face them, formed the core of the content at the Tomorrow’s Urban Travel (TUT17) conference in Copenhagen, 11-13 October. Hosted by…

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No place like Norway

Briony Key turns polar pioneer for a trip 70 degrees north of the Arctic Circle Anyone who’s spent more than five minutes in the events industry knows that FAM stands for ‘familiarisation’. But on this trip those attending might say it was an acronym for Fab, Amazing, Magic. We started in Tromsø  – gateway to…

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Buyers, beware?

An anachronism open to abuse, or valuable business model, CMW asks whether it is time to change the Hosted buyers and fam trip model An overwhelming majority of eventprofs polled at a recent Event Planners Talk breakfast meeting in London thought it was time for a change in the traditional industry hosted buyer and fam…

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