Kuala Lumpur Convention Centre its AIPC Future Shapers winning team

Malaysia’s Kuala Lumpur Convention Centre (the Centre) is celebrating a win at the International Association of Convention Centres (AIPC) Future Shapers leadership programme. Two of the Centre’s rising stars – deputy director of sales, Tiffany Chung and deputy director of operations, Kwok Wai Kay, emerged victorious alongside teammates from Australia, Belfast and Paris, as their team, ‘Future Force’, impressed a room full of 150 industry C-suite leaders at the AIPC Congress in Costa Rica. They presented a groundbreaking solution to a pressing challenge: attracting and retaining younger talents in the convention centre industry, while also addressing the issue of making business events a desirable and rewarding career pathway to future generations. Proud of the Centre’s team members’ achievements in the third edition of the globally-recognised programme, the Centre’s general manager, John Burke said: “Their accomplishments are not only a reflection of the Centre’s commitment to investing in our people and driving innovative, industry-leading solutions, but also the exceptional calibre of Malaysian talents.” Team Future Force presented a comprehensive solution in the form of a centralised digital platform for career development, resources and networking, showcasing the diverse and rewarding career path available within the convention centre industry. The AIPC Future Shapers programme is a nine-month journey designed to equip aspiring leaders with skills they need to succeed. Participants undergo masterclasses led by experts, receive personalised coaching and build valuable networks, all culminating in a fierce on-stage pitching competition. The KLCC’s rising stars, (left) Tiffany Chung, deputy director of sales and Kwok Wai Kay, deputy director of operations, graduated AIPC Future Shapers with flying colours