American Express Meetings & Events has launched a new Meetings Ground Transportation platform. It uses technology from provider miMeetings to manage flight manifests and group transportation needs for meetings and events.
As well as managing ground transportation on behalf of clients, the platform allows compliance with clients’ internal corporate travel and meeting policies.
Meetings Ground Transportation promises to minimise flight manifest errors, intelligently groups attendees to eliminate unnecessary rides, and sources from multiple M&E ground suppliers. Savings of between 22% and 30% can be made on ground costs, American Express M&E claims, as well as an average of 15 hours in time spent per event.
The new platform also supports clients’ duty of care and data security responsibilities.
“Ground transportation has long been a pain point for all meetings stakeholders. Meeting planners have struggled to maintain visibility, organisation and cost; an attendee’s first impression of an event can easily be tarnished when ground delays or issues occur as a result of mismanagement,” said Linda McNairy, Vice-President of Americas at American Express Meetings & Events.
“With the right solutions and partners, it is possible to make ground transportation a strategic component of any meetings programme. Meetings Ground Transportation makes management of ground transportation simple and easy, which has not been possible to this extent previously,” McNairy added.
Through the platform, the American Express M&E planning team also coordinates with suppliers in real time and provides 24/7 support for flight changes and revised ground confirmations, including adding rides, and communicating meeting point instructions to attendees.
The solution also enables detailed reporting, standardised invoicing and a straightforward payment process.