Global travel management company BCD has announced the use of Model Context Protocol (MCP) across its Tripsource technology platform.
The MCP framework, it says, will accelerate and enhance agentic AI capabilities across all areas of the enterprise. Customers should benefit through increased productivity and innovation, from booking and trip management to intelligence and spend management.
“This is not just a technology milestone. It marks a broader shift toward AI and agentic capabilities across BCD,” said Yannis Karmis, executive vice-president of product planning and development at BCD. “Think of MCP as a universal power adapter. Without it travellers need to carry a different charger for every country. MCP allows AI to plug into different systems, even as those systems continue to evolve.”
Less shopping and more booking
BCD’s MCP portfolio includes models that expose shopping and booking capabilities for air, hotel, car – and soon rail – in a single interface where content and policy are embedded together. This enables agents to surface compliant, preference-based options for quick and easy booking, without the shopping.
The MCP interface enables data harvesting through natural language processing (NLP). Rather than requiring custom code to integrate and orchestrate across a broad array of APIs and data sources, MCP allows systems and agents to access insights directly from enterprise data lakes using natural language. In simple terms – a question is asked and an answer is returned – based on vast amounts of data.
Beyond external consumption, BCD’s MCPs also unlock faster and more effective internal AI agent-to-agent collaboration, allowing intelligent agents to reason, share context, and act across shopping, booking, policy, and data domains.
