BCD Travel launches global Life Sciences Center of Excellence

BCD Travel, 3 February, announced the establishment of a Life Sciences Center of Excellence. The group has  expertise in the sector, and BCD Meetings & Events has an existing Life Sciences Center of Excellence. The company says its new launch will strengthen BCD’s ability to provide integrated offerings specific to the life sciences sector. BCD says it provides agency services to 90% of the top 20 pharmaceutical companies and Kessie Bratko (pictured), senior vice-president, global client team and Life Sciences Center of Excellence senior executive says the new project “builds upon BCD Meetings & Events’ focus” and allows the channelling of the company’s expertise into global, compliant and comprehensive solutions for its customers. Paige Furr, global business service, enterprise travel and meetings at Pfizer, says: “We applaud BCD for evolving their Life Sciences Center of Excellence during a pandemic, illustrating that their focus on the voice of the customer has not wavered in uncertain times. The heightened focus on patient-centricity shows leadership and is squarely in line with what’s most important to us.” The new Center of Excellence will offer strategic consultation and guidance on best practices, and BCD Travel says it will also enable it to maximise the health care provider, patient and traveller experience while balancing complex compliance and regulatory requirements. The idea is also to provide holistic solutions across travel, meetings, HCP/patient engagements and consultancy. The agency adds that life sciences companies have also been turning to BCD for support in addressing the sensitive needs of clinical trial patients and that the company expects soon to announce an improved approach to delivering a patient travel experience with the benefits of a corporate travel programme.