The travel management platform, CWT has announced plans for a US$100m investment in the myCWT travel management platform and innovative product offering, as it moves forward with the implementation of its previously announced recapitalisation plan. The 2022 investment plan aims to optimise CWT’s digital-first proposition, achieving traveller experience excellence and providing integrated solutions. The first tranche of investment is allocated towards new capabilities coming to market in the next six months as follows:
- Responsible travel initiatives helping travellers and travel managers achieve more purposeful travel and travel programmes – in response to 67% of CWT global customers stating that their company’s sustainability goals are more important since the pandemic.
- Platform connectivity enhancements to ensure a seamless and productive digital experience for travel managers and their travellers.
- Broader content to expand the breadth of travel choice and trip options – ensuring greater flexibility, to fit evolving travel programme needs.
John Pelant (pictured), executive vice-president and chief technology officer at CWT, said: “We are laser-focused on honing our digital-first proposition, delivering integrated solutions that delight travellers and demonstrate experience excellence. It gives us the opportunity to accelerate platform development and innovation, while continuing to deliver the most advanced digital products and experience available in corporate travel today.”
