EventsAir has launched Air Intelligence, a suite of AI-powered tools built into its event management platform. The tools are designed to help planners access data and answer attendee queries faster, without having to manually pull reports or switch between systems.
There are three assistants in the suite. The Attendee Assistant is live now, and sits inside the EventsAir mobile app. It can answer attendee questions in real time – session locations, schedule changes, sponsor details – drawing on live event data.
The Content Assistant is also already available. It helps planners draft event communications, including emails, descriptions and announcements.
The third, Planner Assistant, is coming soon. This is arguably the most significant of the three. Planners will be able to ask plain questions about their event, such as “Which sessions are underperforming?” or “How are registrations tracking versus last year?”.
The underlying logic is that EventsAir’s platform holds data across the full event lifecycle, from registration and ticketing through to on-site attendance and session engagement. Air Intelligence pulls from that unified dataset in real time, so that answers reflect what’s actually happening (as opposed to a snapshot from an earlier export).
“For too long, event professionals have had to work around systems, rather than with them,” said Paul Trappett, chief executive at EventsAir. “With Air Intelligence, we’re introducing intelligent assistants that are evolving towards agent-like capabilities, working alongside planners to interpret data, surface insights, and take appropriate actions in real time, powered by over 35 years of event delivery expertise and deeply connected event data.”
EventsAir are intending to take away the need for planners to build a mid-event attendance report. Instead, they ask a question and get a direct answer. An attendee need not approach a staff member to find their next session, as the app can tell them directly.
“Events are complex, fast-moving environments, and planners need tools that can keep up, adapt, and respond alongside them,” said Mehdi Khalili, chief technology officer at EventsAir. “Air Intelligence is designed to extend what planners are capable of, giving them more time to focus on the strategic and creative elements that make events truly impactful.”
EventsAir, founded over 35 years ago and headquartered in Brisbane, Australia, says its platform has powered more than 400,000 events globally.
