Marina Bay Sands to re-open attractions on 1 July

Marina Bay Sands has announced it will re-open its attractions on 1 July with enhanced hygiene and safe-distancing protocols. The attractions re-opening will include its ArtsScience Museum, Sands SkyPark, Observation Deck and Casino. These join other venues such as The Shoppes at Marina Bay Sands, which re-opened on 19 June, as well as an initial five of Marina Bay Sands’ restaurants on 27 June. ArtScience Museum and Sands SkyPark Observation Deck will be re-opened to Sands Rewards members in the initial period. In addition, guests will be required to purchase their tickets in advance online, due to reduced venue capacities. Increased hygiene protocols will be in place. These include hourly disinfection of all high-touch points, including gated turnstiles, lift cabins, lift button panels and washrooms. Hand sanitisers are placed in common areas and at all artworks in the Museum. The Casino will re-open with a reduced capacity with access restricted to Sands Rewards Club members holding Gold status and above, alongside existing Annual Levy Holders. There will be limitations on the number of patrons at each gaming table, while seats at the electronic gaming machines and slots will be at least one metre apart and regularly cleaned. Safe distancing ambassadors will be deployed to ensure that there are no bystanders. Customer-facing team members will also wear masks and face shield and will sanitise their hands before and after shifts at gaming tables. To enhance public health standards, 40 taskforces were convened during the IR’s suspension to adapt business operations, from transforming venue set-ups to redesigning service delivery and exploring technology and innovation. The IR achieved the SG Clean quality mark in April after a certification process. The certification was awarded by the Singapore government to businesses and organisations that commit to sector-specific high standards of environmental public hygiene on their premises. Paul Town, senior vice president of resort operations, Marina Bay Sands, said: “Even though we have earlier restarted some of our operations, we continue to adopt a cautious and measured approach as we re-open more of our facilities and limit access at this initial stage. Restrictions may be progressively eased as the overall Covid-19 situation improves. Our aim is to re-open with a fresh suite of experiences and safeguards in place to instill a greater sense of comfort and reassurance as we begin to welcome back our guests.” Town added: “Covid-19 has altered the hospitality landscape across the world, bringing new complexity to the industry. But it has also given us opportunities to take stock, redesign and innovate our operational processes so that we may continue delivering the high levels of hospitality that we are well known for. The many new measures and processes that we have put in place will be under constant review and re-evaluation, and we will be nimble as the situation evolves to make adjustments in accordance with government advisories and guidelines. The guest experience will always be at the core of what we do, and we will continue to create unforgettable memories for everyone we connect with.”