WORLD – Carlson Wagonlit Travel (CWT) has appointed Christophe Renard as Vice President of the company’s global consulting arm, CWT Solutions Group. Renard succeeds Nick Vournakis, who has been appointed Senior Vice President of Global Marketing.
Renard joined CWT in 1998 and held several positions within programme management and sales before being appointed Head of the CWT Travel Management Institute (TMI) in 2006. Since 2009, Renard has managed corporate marketing, global communications and business intelligence, in addition to leading TMI.
“I’m delighted to be heading up CWT Solutions Group,” says Renard. “With the continued pressure on buyers to reduce costs and manage travel more efficiently, the typeof service we provide is critical to clients. Independent advice on sourcing, reinforcing compliance and getting the best value from event the most mature travel programme is a core part of what we do.
“In today’s challenging economy, innovation is key to remaining ahead of the game and seeking out those new ideas that will provide benefits both to our clients and travellers,” he adds.
Following on from its 2012 research into traveller stress, CWT will be piloting the algorithm behind the Travel Stress Index, with the objective of showing clients the financial impact of travel-related stress on travellers’ productivity levels. CWT says the aim of the Travel Stress Index is to help companies make smarter, adaptive travel policy decisions reflecting travel frequency or traveller demographics that could improve traveller well-being as well as providing an increase in productivity.
CWT will also introduce clients to gaming techniques via its traveller scorecard. The traveller scorecard is a points-based system that rewards bookings that are within budget or in compliance, such as booking in advance, taking restricted airfares and/or lowest logical fares or choosing preferred hotels.
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