RBH are donating to charity for guests returning stolen items

Independent hotel management company RBH is giving past guests the chance to come clean and return items they’ve ‘borrowed’ from hotel rooms over the years. The ‘souvenir amnesty’ will take place throughout the summer, with light-fingered patrons being encouraged to hand in their ill-gotten gains for the benefit of Make-a-Wish UK and NSPCC. For every souvenir returned to participating hotels, RBH, which manages over 70 branded and private label hotels across the UK, will donate £1 to the worthwhile cause. The group have also revealed details of the top items that regularly go missing from its hotels. The top five most pinched items were towels, pens, mugs, teaspoons and remote controls. However, some missing items have left staff scratching their heads, with light bulbs, beer taps, DJ lighting, potted plants, a bejewelled Christmas Reindeer statue and a life-sized display mannequin having all gone missing from properties. The hotel group estimates that thousands of towels along with tens of thousands of teaspoons and pens are taken each year. Mary Curtin, Group Accommodation Services Manager at RBH, said: “Guests occasionally do like to help themselves when they are staying in our hotels, with towels and mugs the real favourites for ‘borrowing’. Every now and again though we do get a surprise, when some of the larger or quirkier fixtures and fittings are carried out from under our noses. “Souvenir Amnesty is our way of not only letting past guests make amends for their guilty secret by returning what they have ‘borrowed’, but in doing so they will help us raise money for our nominated charities, the Make-A-Wish® UK and NSPCC.