Satisfi Labs and Broadw.ai merge to expand conversational AI across entertainment industry

Longtime US-based partners Satisfi Labs, an AI-powered conversational experience platform, and Broadw.ai, a provider of AI-powered concierge services for live entertainment and attractions, have merged operations. Satisfi Labs has also appointed Micah Hollingworth as head of entertainment. Hollingworth previously served as Broadw.ai’s founder and CEO. “This move solidifies Satisfi Labs’ dedication to bringing conversational AI to new domains,” said Donny White, CEO and co-founder of Satisfi Labs. “Micah’s resume speaks for itself, and we are happy to have him aboard as we transform the way the entertainment industry interacts with AI. “By providing improved access to our AI agents, we are enabling a more seamless and connected communication environment, which in turn increases customer satisfaction.” “We always knew there would be a moment where it would be best for the two companies to join forces. Now is the time, and I am bullish about the future of our combined companies,” said Hollingworth. “In this increasingly hectic and challenging space, our companies together are best equipped to provide our clients a specific, safe, and powerful way to utilize AI. The opportunity is transformative, and we have the team, experience, and resources to deliver on its promise.”