Seventh heaven for FCM at the World Travel Awards

FCM, the business travel arm of Flight Centre Travel Group, has been named Asia’s leading travel management company for a seventh consecutive year in the World Travel Awards. The World Travel Awards were established in 1993 to acknowledge, reward and celebrate excellence across all key sectors of the travel, tourism and hospitality industries. Now in its 28th edition, the awards are recognised globally as a hallmark of industry excellence. Awards are voted for by travel and tourism professionals, media and consumers worldwide. 2021 saw FCM transform its brand identity, as well as develop a new global technology platform which was adapted and launched specifically for the needs of customers in China. In September, the agency announced its expansion into Japan, the world’s fourth largest corporate travel market, through a joint venture with NSF-Engagement. Bertrand Saillet, managing director of FCM Travel for Asia, said: “It’s especially meaningful for us to be recognised this year as Asia’s leading TMC because the adversity has brought out the resilience and the best of who we are as a company. It has reinforced the commitment we have given to our clients, to be with them in good times and to support them through the challenging.” FCM was also named leading Travel Management Company in five other markets in 2021 including Malaysia, Hong Kong, Japan, South Korea and The Philippines.