CWT implements subscription fee model

International B2B travel management platform, CWT has introduced a subscription fee model, aiming to offer its customers simple and transparent pricing and billing. Companies can receive a monthly invoice covering fees for all the products and services they procure globally, possibly saving customers time while also simplifying their travel cost budgeting. The subscription fee is based on several criteria, including a company’s forecasted transaction volume and any value-added products and services they may require. The model aims to offer flexibility, as the fee can be revised if a customer needs to change the scope of products and services included in their subscription. Brady Jensen (pictured), vice-president of finance and head of global pricing, commented: “As part of our ongoing commitment to simplify business travel for all, this new fee structure will not only streamline our customers’ pricing and billing processes, but afford them built-in volume discounts that are not inherent to the transaction fee model.” CWT has piloted subscription fee billing with a select group of clients over the past year. New clients indicated the model eliminated unanticipated or hidden fees. Heather Allegrina, global travel manager at ServiceNow, one of the companies to participate in CWT’s subscription programme, stated: “It reduces the administrative hassle quite significantly. As a high-growth, global company, it gives us the flexibility and reliability to forecast and measure quickly and easily our travel investment to support our scaling strategy.”