FCM Travel Solutions plans AI showcase

FCM Travel Solutions will present an Artificial Intelligence (AI) technology showcase and share expertise as a panellist at this year’s 20^th edition of the corporate travel management conference CTW Asia-Pacific 2017. FCM has been in the forefront of cutting edge technology development to improve traveller experience and connectivity. CTW Asia-Pacific will be its launch pad in Southeast Asia to introduce Sam, their chatbot powered by AI and a refreshed technology suite. Bertrand Saillet, general manager, Asia of FCM Travel Solutions, said: “CTW Asia-Pacific has always been an effective platform for us to network with key decision makers and drive deeper, meaningful conversations to understand their travel management challenges. We take away with us these learnings and work on developing new product offerings to meet the needs of the travel managers and travellers. ” FCM will be sharing their insights on AI, how it’s being used in the different industries, especially travel, what it means to the traveller and what the future holds, ending off with a demonstration of their pocket chatbot, Sam. With its continuous investment in R&D, FCM Travel Solutions is aiming to meet the challenging demands of corporate travel across all industries. “We are always striving to introduce new technology that enhances the traveller experience and boost productivity and to achieve that, we constantly conduct small focus groups with our customers to test out ideas and concepts before they are actualised and launched in the market. This is to ensure that these new initiatives are in line with what they need and want” said Saillet. FCM Travel Solutions has presence in more than 90 countries, with the latest addition being Myanmar. FCM has recently consolidated its Asia region operations to deliver a travel solution to corporate customers throughout the region.