Australia-based Flight Centre Travel Group (FLT) reports delivering a $124.6m underlying profit before tax for the half year ended 31 December, 2025. The result represents four per cent growth on the corresponding period for 2024.
The profit upturn came despite what the company said were “significant interest headwinds” and a total transaction value (TTV) growth of 6% was reported.
The corporate division delivered another record half-year. Melissa Elf, Global COO, FCM Travel and Corporate Traveller, said: “Our profit growth has comfortably exceeded our transaction value growth in Australia, which is clear evidence we’re achieving genuine scale efficiencies across our corporate brands, FCM Travel and Corporate Traveller.
“This result isn’t about working people harder; it’s about working smarter. Productivity is the standout story. Our strategic initiatives and investments in AI-enabled tools are streamlining processes, which frees our expert consultants to focus on complex, high-value client work.
“We’re automating the ordinary to deliver the extraordinary. A key milestone was the relaunch of ‘Sam’, our conversational AI virtual assistant.
“Sam anticipates user needs and provides real-time answers and gives customers uniquely tailored recommendations, streamlining every aspect of travel for our customers across our proprietary platform, app and browser extension.”
Elf said the group would be expanding into higher-margin services that solve broader business problems for clients.
“Demand for the MICE industry continues to rise and, to address this, FCM Meetings & Events expanded its Australian team and launched an innovative Strategic Meetings Management solution. This empowers businesses to manage meetings with greater impact and control,” Elf added.
“The corporate travel landscape is transforming rapidly. Our combination of scale, a customer-centric service culture, and technological capability means we’re not just navigating the changes – we’re leading them,” she said. “Both FCM Travel and Corporate Traveller are set to capitalise on market opportunities, with a strong pipeline of new technology integrations, and client wins in the coming months.”
