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IHG launches enhanced ‘Meet with Confidence’ programme and scraps cancellation fees

World | Guest Author
07 September 2020, 10:40am 

International Hotel Group (IHG®) is to enhance its Meet with Confidence programme to improve guest safety and wellbeing, while announcing more flexible booking terms. Extra hygiene measures include decluttering event spaces configured to allow for social distancing, leveraging outdoor spaces where possible and the disinfecting of tables and chairs before every meeting or event and during breaks. Other measures include management of attendee flow with signage and staggered breaks, enhanced food handling and service guidelines and technology solutions to support virtual and hybrid meetings. Derek DeCross, SVP, global sales, commented “The Meet with Confidence programme combines a laser focus on cleanliness as well as flexibility where it’s needed most.” The extra measure added to the programme include:

  • No cancellation fees
  • No attrition fees for rooms that are not booked
  • Up to a 5% rebate towards the master bill
  • Short-form contract (at participating hotels)
  • IHG Business Rewards points applicable for the standard qualified bookings (T&Cs apply).

The terms apply when booking 10 to 50 rooms on peak (with or without a meeting room) at participating hotels for bookings before 31 December 2020, with meet or stay dates by 30 June 2021. More information can be found here.

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