The global education group, Sommet Education has released a report, The State of Hospitality 2022, which uncovers the latest employment, skills and talent management issues within the global hospitality sector, features perspectives from hotel management, high gastronomy, luxury, travel, tourism and other experts from international organisations. Global executives contributing to the report have all produced their visions on:
- Employment and skill shortages in the hospitality industry
- Initiatives in place to address these gaps
- Emerging talent areas that are needed
- Challenges around ethical recruitment, diversity and inclusion within the workforce
- The role of education and training providers to support these issues
- What can be done by government, and other industry/sector bodies, to help organisations attract, develop and retain talent
The report also includes analysis of contextual economic and financial data around industry growth, resilience, investment and emerging jobs. Benoît-Etienne Domenget, CEO of Sommet Education, stated in the report: “Having spent the last 20 years in that industry, I’ve had the opportunity to experience how much people make a difference. People in our industry are more than a key success factor, they are the very heart of our DNA. Hospitality is a land of opportunities, and education is a key to seize them.” Jane Pendlebury, CEO of HOSPA, added: “Within continental Europe, hospitality is often regarded as a ‘noble’ profession and something to be proud of – but UK attitudes tend to see it as a stop gap, a short-term option. With many EU workers having returned home, or simply looking elsewhere for work, we’ve been left with a shortfall. Not only this, but good candidates are also now spoilt for choice and can command premium salaries. “Within HOSPA’s specialisms, we are seeing opportunities in finance, revenue management and technology in particular, but practically every area is in need of an influx of talent. It is an excellent time for anyone to join the industry as the need is very much there,” Pendlebury added. The report is available here.
