80% of business travel executives say health and safety is pivotal in driving return to travel

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80% of business travel executives say health and safety is pivotal in driving return to travel

The UK-based Business Travel Association (BTA) has outlined its trends and guidance for the future of business travel in 2021 via a White Paper, produced in partnership with global travel technology company Amadeus.

Taking global data from Amadeus alongside interviews with eight of the BTA’s Board members, the new White Paper provides an in-depth look at how travel can recover from the effects of coronavirus.

Setting out the genesis of recovery alongside areas for concern, the guidance covers:

  • Stimulating the return to travel through international standards
  • The rise of duty of care policies
  • Demand for contactless technology
  • Emergence of the talent gap
  • Predicted surge in mindful travel

According to Amadeus data, 80% of business travel executives indicate that health and safety will be pivotal in driving a return to travel, with most willing to pay more for the highest quality regimes.

The BTA’s CEO Clive Wratten, says: “The travel industry has endured numerous setbacks in the fight against the pandemic. Today, I believe there are reasons to remain hopeful for our industry’s recovery.”

“Working with Amadeus has helped us to identify the key trends and areas to address in order for the travel industry to recover and navigate a route out of this global crisis. With business travellers recognising the importance of post-pandemic public safety as well as technological and environmental advances, the TMC community has many reasons to stay positive as we enter the second half of 2021.”

Liz Emmott, UK general manager and commercial business travel director of Amadeus, says: “We are delighted to launch this White Paper in collaboration with the BTA. It’s vital that all industry stakeholders collaborate to boost traveller confidence and restart an industry that, at its peak, was responsible for generating 10.3% of global GDP*.

“We hope our research and analytics teamed with the BTA’s unrivalled TMC expertise will help bring our sector to Government attention and reignite the dwindling optimism of our beloved travel industry.”

*WTTC figures.

A copy of the BTA and Amadeus’ document can be downloaded here.


Managing Editor, Conference News & Conference & Meetings World. Write Paul an E-mail

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