News

Cologne Tourist Board to convert to DMO and chart new strategy

The tourism business in Cologne was hard hit in 2020 with a 62.3% drop in visit arrivals reported in 2020. The State Statistical Office of North Rhine-Westphalia, also registered 2.56m overnight stays in the cathedral city in 2020, representing a 62% annual decrease. “The downturn in tourism has been drastic, and its effects on the entire sector have been extreme. Nonetheless, things could have tu...

PCMA prepares for return of events with new hires

The Professional Convention Management Association (PCMA) has appointed a new senior manager for events and community, as well as a marketing and partnerships manager. Olivia Galun (pictured centre) takes over the former role, with 25 years of business events experience including managing marketing and event operations for IAPCO. Stephanie Geddis (pictured right) takes over the latter role. Geddis...

Tourism Industry Association of Canada welcomes new president & CEO

The Tourism Industry Association of Canada (TIAC) has announced the appointment of Beth Potter as its new president and CEO. She starts in the role March 15, 2021. Most recently Potter served as the president and CEO of the Tourism Industry Association of Ontario. She is a recognised leader with more than 30 years of experience in the not-for-profit and tourism industries and has worked with a var...

Staycity reports UK bookings surge

Dublin-based aparthotel operator Staycity has reported that it has seen UK bookings surge this week following the UK government’s recovery roadmap, announced on 22 February. Bookings across the group’s 11 UK properties rose by 333% in the 24 hours after the announcement, compared with the previous week, with £312,000-worth (US$360,680) of business taken on 23 February alone. Staycity co-founder an...

New health and wellbeing advisor appointed at Melbourne CEC

Melbourne Convention and Exhibition Centre (MCEC) has appointed a health and wellbeing advisor. Tina Blythman (pictured) will take on the role with a brief to achieve the highest standards and performance in employee mental health and wellbeing by providing a healthy and safe working environment throughout the Centre. Blythman will lead large-scale and targeted health and wellbeing projects and su...

Brisbane CEC in business with 22,000 visitors in first two weeks of February as live events roll out

As one of the first Australian convention centres to reopen in 2020 following the Covid-19 lockdown, Brisbane Convention & Exhibition Centre (BCEC) is reporting a strong comeback and hosting an increasing numbers of events into 2021. The Centre finished the 2020 year having welcomed 60,000 guests attending 165 events following its re-opening in August. Since the beginning of February 2021, the...

MCI increases Net Promoter Score

Marketing agency MCI has increased its Net Promoter Score (NPS) to 65, 7% higher than the previous year. It attributes the rise to “dedication to customer relationship and [our] ongoing strategy to allow the client audience to influence, interact and be immersed in the conversation.” Sebastien Tondeur, MCI chief executive officer, said: “At MCI, we fuse a strong customer service culture and ...

UK Parliamentary Group for Events asks government for clarification on event pilots and insurance

The UK All-Party Parliamentary Group for Events (APPG) has welcomed the publication of the Government’s Covid-19 roadmap, announced by prime minister Boris Johnson, 22 February, which sets out the gradual lifting of restrictions and could see the events industry return to some manner of normality by 21 June. However, the APPG, chaired by Theresa Villiers MP (pictured), has raised what it describes...

Marriott International appoints new CEO and president

Marriott International’s Board of Directors has announced the appointment of Anthony Capuano (pictured left) as chief executive officer effective immediately. He was previously group president, global development, design and operations services. The Board also announced that Stephanie Linnartz, previously group president, consumer operations, technology and emerging businesses, has been appointed ...

Accor and Microsoft ALL CONNECTING on launch of hybrid meeting concept

Global hotel and hospitality group Accor has announced it is collaborating with Microsoft on the of launch ALL CONNECT, a hybrid meetings concept supported by Microsoft Teams. Currently over half (55%) of Accor hotels with meeting rooms are providing hybrid meetings solutions to their clients. Launching in April 2021, the new ALL CONNECT concept will signify a resetting of the Accor hybrid meeting...

WA businesses urged to apply for federal funding to support local business events

The opening of applications for the Australian federal government’s AUD$50m Business Events Grants Programme has prompted the Western Australian business events leaders to encourage organisers and planners to apply for support. Twenty Western Australian business events have made it onto the approved schedule of business events, which are eligible for the programme that is offering between AUD$10,0...

HeadBox launches hybrid event audit in UK

UK-based event tech company HeadBox has developed a hybrid audit to “ensure event venues are hybrid-ready once live events are allowed to return”. The audit, developed in partnership with UK-based event management company Wise Productions, consists of a questionnaire for venues to fill in to ensure they have the basics in place to run hybrid events. Venues will then have the option to ...