The travel management platform CWT has announced the strategic aims and leadership team for its global customer team, under the newly appointed leadership of Nick Vournakis (pictured), executive vice-president and chief customer officer. CWT’s customer business unit is tasked to maintain CWT’s global customer growth rate, while aligning with CWT’s TX organisation to service travellers. The team leaders of the customer unit are as follows:
- Ian Cummings: global meetings and events business
- Robin Handley: customer effectiveness organisation
- Gregory Harkins: defence and government customers
- Tammy Morgan: regional key accounts
- Raphael Pasdeloup: enterprise customers organisation
- Darren Toohey: global sales organisation
Vournakis commented: “The customer leadership team is primed for delivering greater client efficiencies, value offerings and personalisation this year and beyond.”
