European travellers least worried about safety and security

European travellers least worried about safety and security

New research by Carlson Wagonlit Travel found that while more than one-third (37%) of European travellers are concerned about safety and security, their counterparts from other regions worry more.

Travellers from the Americas say that they worry about safety and security nearly half of the time (47%), while Asia Pacific travellers worry the most (56%).

“Despite recent terrorist attacks, business travellers say they’re more worried about other things – and that’s surprising,” said Simon Nowroz, Carlson Wagonlit Travel’s chief marketing officer.

“We found that, yes, the world seems scarier at times – but travellers believe they have more tools at their disposal to keep them informed and safe.”

Terrorism ranks fifth (35%) among safety concerns, while concerns about “weather conditions” ranked higher at 37%.

The CWT Connected Traveller survey of more than 1,900 individuals found that two-thirds (67%) of business travellers believe travel is safer today than in the past, as they have more tools to mitigate safety concerns.

Seven out of ten travellers use at least one of their employer’s security protocols, such as traveller tracking or emergency contact profiles. And more than two-thirds (68%) buy travel insurance.

One in five travellers reported they had cancelled a trip due to concerns about their safety and security.

Asia Pacific (APAC) travellers appear to be the best prepared. More than half (52%) said they maintain an up-to-date emergency contact profile compared to 38% in the Americas and only 34% in EMEA.

APAC travellers are also more likely to sign up for notifications of real-time risks (41%). Only 33% do in the Americas, while only 29% do from EMEA. APAC travellers were also more likely to know ahead of time about local medical or security services providers. More than a third (35%) of APAC travellers planned for these services ahead, versus 25% in the Americas and 20% in EMEA.

“Today’s travellers are sophisticated,” said Nowroz. “They’re signing up for alerts, they’re paying attention to the news and they use the available tools at their disposal. So while travel may seem risky, they’re taking steps to stay safe.”

Managing Editor, Conference News & Conference & Meetings World. Write Paul an E-mail

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