Kuala Lumpur Convention Centre launches new virtual tour

The Kuala Lumpur Convention Centre in Malaysia has launched a new virtual tour of the venue. Meeting and event organisers and visitors can now visit the Centre virtually, from anywhere in the world. The virtual tour is the latest addition to the Centre’s new website. It also features a digital concierge called Skye, a chatbot which welcomes users and help them navigate, as well as an interactive floorplan of the venue. The Centre’s general manager, Alan Pryor, said: “This is a huge leap for us at the Centre as we continue to transform the way we conduct our business. With this interactive virtual tour, we are able to bring our customer engagement to another level, meeting the demands of the current marketplace, especially in these Covid-19 times. “Realising our dream of virtualisation has put us in the forefront of digital transformation of the business events industry, not only in Malaysia but regionally and globally. The interactive virtual tour offers an overview of the entire venue with the options to self-explore or take a quick guided-tour and a deep-dive into each function space via 360-view, offering a more interactive and visual immersion. “Our aim for the virtual tour was to provide a truly dynamic and engaging experience for our audience. The virtual tour will be further enhanced with visual references to various room set-ups and video-conference feature for live-interaction between organiser and our team, expediting the event planning and communication process.”